“Fish!” by Stephen C Lundin, Harry Paul, and John Christensen was a book/film that I remember from my days as an undergraduate business student. This book, based on the transformation of the Pike Place Fish Market from ordinary to world-famous, was hailed as a breakthrough by one of my management professors; however, it’s only now (years later) that I’ve picked it up and read it.

The Takeaways:

1. Choose your attitude.
There is always a choice about the way you do your work, even if there is not a choice about the work itself. You create your day. Are you being world famous?

2. Know how to play!
Business is serious, but there’s no need to be uptight. Let things flow. Be a bunch of adult kids having a good time. Having fun in a respectful way means creating more energy. (Some Silicon Valley companies take this literally!)

3. Make their day.
Engage your stakeholders, welcome them into the fun.

4. Be Present.
At work and with each other.